Engagement
Communicate inclusion, meaning and voice as AI reshapes roles.
Engage enthusiasts and sceptics. Turn resistance into insight and anxiety into ownership.
Leadership communication for AI & digitalisation
Positive Influence.
Move your team from AI anxiety to AI capability.
The Five Behaviours That Drive Performance equips leaders to address resistance, build digital confidence and sustain results while AI and digitalisation reshape how work gets done.
In-person in Trinidad & Tobago · Online for Caribbean professionals
Core purposeAI anxiety → AI capability
Learning formatsIn-person or virtual
In-person durationTwo days
Your frameworkFive communication behaviours
Clarity in a changing workplace
AI changes the work. Your leadership shapes the response.
Performance in the age of AI and digitalisation depends on the behaviours leaders consistently communicate and demonstrate. Help people navigate changing roles, trust human judgement and take accountable action alongside new technology.
- Address AI anxiety and resistance: engage people who fear being replaced or left behind, and give them a meaningful voice in adoption.
- Clarify ownership: make it clear who decides and who remains accountable when work is AI-assisted.
- Sustain digital execution: cut through competing tools and promises, set priorities and follow through on results.
Your framework for positive influence
Five behaviours for leading AI-driven change.
Apply a practical communication framework to the human challenges of AI adoption and digitalisation—from anxiety and resistance to ethical boundaries and accountable performance.
Empowerment
Communicate trust in human judgement alongside AI tools.
Clarify authority and ownership: technology supports decisions; people own the outcome.Execution
Communicate priorities, expectations and follow-through amid digital noise.
Distinguish genuine capability from distraction and keep digital initiatives focused on results.Ethics
Communicate values and boundaries when AI decisions are opaque.
Clarify what data may be used, when humans must decide and how decisions will be explained.Edge
Communicate confidence, urgency and constructive challenge.
Challenge both AI hype and AI resistance. Create urgency without panic and lead with caution and courage.What this can change for your team
Turn AI adoption into accountable performance.
Strengthen the leadership communication that supports timely adoption, human accountability and trust through continuous technological change.
Faster decisions. Human ownership.
Help teams move from permission-seeking to accountable action, with clear responsibility for AI-assisted decisions.
More voice. Stronger adoption.
Help people feel seen and heard as automation changes roles. Build belonging, commitment and confidence to contribute.
Clear boundaries. Credible change.
Communicate standards for responsible AI use and equip leaders to guide teams through uncertainty without waiting for perfect certainty.
Who it is for
For leaders responsible for people, technology and change.
Designed for first-line and middle managers, technical specialists in influence roles and professionals leading through digital change—in public and private sectors, NGOs and international organisations.
- Supervisors, unit heads & team leads
- Engineers, ICT leads & analysts
- High-potential leaders
- Managers, entrepreneurs & consultants
- African, Caribbean & diaspora leaders
The learning experience
Practise the conversations that make AI adoption work.
Facilitator-led discussions, practical exercises and reflective tools connect each behaviour to the pressures of leading in an AI-driven, digitally transforming workplace.
01
Engage with the human challenge
Explore the conversations leaders need when people resist AI, question their future or struggle to see their contribution.
02
Translate principles into practice
Practise communicating ownership, digital priorities and ethical boundaries with clarity and consistency.
03
Continue the learning
Access training materials through MDA’s learning management platform, available 24/7. Organisational delivery can be customised for your context and sector.
Programme delivery & registration
Choose your learning format.
Modular workshops delivered in person or virtually. Contact MDA for the next confirmed dates, fees and registration arrangements.
In person
Two days
- Practical exercises and reflective tools
- Facilitator-led discussion
- Request the next confirmed venue, dates and fees
Virtual
Facilitated online workshops
- Modular virtual delivery
- Leadership communication for AI and digitalisation
- Request session dates, duration, times and fees
Ask the MDA team to confirm availability, programme arrangements and your final invoice. Sending an enquiry does not automatically reserve a place.
Developing a whole team?
Discuss your AI adoption challenges, participant needs and a programme customised to your organisation’s context and sector.
Madonna Doyle & Associates
Leadership conversations for thriving workplaces.
MDA develops leaders and transforms workplaces through Joyful Leadership Conversations™. Its values-based approach integrates emotional intelligence, cultural intelligence, spiritual intelligence and data-driven insight to build trust, credibility and respect.
Positive Influence applies this approach to the age of AI and digitalisation: helping leaders communicate trust, drive adoption and sustain results through disruption.
Before you book
Your questions, answered.
How does this programme address AI and digitalisation?
AI adoption and digitalisation are central to all five topics. Participants develop the communication skills to address resistance, include people who fear replacement, clarify ownership of AI-assisted decisions, focus digital initiatives and set ethical boundaries.
Will participants learn to use specific AI software?
The revised course focuses on leadership communication in an AI-driven workplace. Its outline does not specify software tutorials or tool certifications. The emphasis is helping leaders guide people, adoption and performance as technology changes.
What will I learn across the five behaviours?
Engagement gives people a voice in AI adoption. Empowerment clarifies human judgement and ownership. Execution focuses digital priorities and follow-through. Ethics sets boundaries for data, decisions and AI use. Edge balances constructive challenge, urgency, caution and courage.
What are the duration, dates and fees?
The revised course outline specifies two days of eight hours each for in-person delivery and also provides for modular virtual workshops. Contact MDA for the next confirmed dates, venue, virtual schedule and fees.
Can the programme be customised for our organisation?
Yes. The programme can be customised to your organisational context and sector. Share your AI adoption challenges, participant roles, group size and preferred delivery format with the MDA team.
How do I register?
Send a WhatsApp enquiry, email admin@madonnadoyle.com or call the team. Include your preferred format, organisation and number of participants. MDA will confirm the programme arrangements, availability, invoice and payment instructions.
Take the next step
Move your team from AI anxiety to AI capability.
Build the communication behaviours to address resistance, earn trust and sustain performance through AI and digital change. Tell us your preferred format and how many people you would like to register.
Prefer to talk? Call the Business Development Team Lead.
BUSINESS DEVELOPMENT TEAM LEAD+1 868 741 0271
WHATSAPP+1 868 751 7522